We aim to dispatch items within the Dispatched Time indicated but will inform you of approximate delivery times should any item on your order be out of stock or on supplier backorder due to manufacturing and/or transport delays caused by global or regional shortages.
Please contact us before any return with your order number and date details. Receive our Returns Authorisation Form and instructions and enclose them with your return to expedite a refund.
Email us at email@example.com or call us on +44(0)1305 824 555
Note that all returned items are shipped at the customer's own risk and remain the customer's property until received by Underwater Explorers, so please ensure they are packaged well and use reliable postal services with tracking facilities. The goods will be inspected on arrival.
Return postages are at your own cost and our outbound shipping costs (if items are sold with integrated basic shipping charges) may be deducted from any UK mainland refund unless linked to a fault/defect claim.
Please contact us with your order number and name before sending any returns to:
Underwater Explorers – Returns
Unit 1, Maritime Business Centre
Dorset, DT5 1FD