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But if you find a product at DirDirect advertised for sale cheaper anywhere else in the UK, we will try to match or even beat the price*. This applies to all branded items for sale by any UK Authorized retailer with a store front and is subject to providing us a link of the quote/price. If you wish to contact us for a possible price match you can either email us on sales(at)dirdirect.com or use the Fast Contact Form. In either case please provide your contact details and send us a link to the product(s) in question and the vendor. Exceptions to this include (1) narratives of verbal quotes (i.e. "so and so said they could do this for me") unless a quote is obtained in writing, (2) sales made by those without a real store front who have gained access to products, (3) grey imports and/or online businesses outside of the UK misleadingly using co.uk and uk domains and (4) items on time-limited temporary sales and campaigns. * We've come across a number of instances where retailers have supposedly reduced prices on items they do not carry in stock and are selling to order only, sometimes even with outdated price lists falling under the current trade price of products. We are also aware certain retailers just coming into the "technical diving scene" may be inclined to do the similar with products they do not hold in stock, nor have had in the past. So long as the retailer is an authorised vendor based in the UK with a brick and mortar store front we will, in any event, do our best to match prices on condition that any sale itself falls within our own contractual terms with manufacturers/suppliers and is reasonable to proceed with.
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