DirDirect :: Customer Feed Back

Customer Feed Back

We always trying to improve our service and appreciate your feed back.  All feed backs can be emailed to sales@dirdirect.com.

"Just a quick note to say how impressed I was with your service - I have passed your details on to a number of my dive buddies and suggested they look at your site for all their diving gear.  Many thanks again and I look forward to dealing with you again in the near future." (G.Cook, 13.4.2012)

"Hi, The scout body arrived and works perfectly.. thanks for all your help and a great customer services experience." (D. Mellor 20/02/2012)

"Just wanted to send an email thanking you for the awesome service. I always buy my dive gear from overseas as prices where I live are ridiculous. Every time I order something from overseas there is an issue of some kind. This is the first time that there has been no issue. I ordered Sunday you emailed me sunday advising receipt of order, you sent emails advising parcel had been dispatched, emails were sent advising freight progress etc. The parcel arrived today, it was well packaged and arrived undamaged. I will most definitely be ordering through you again." (S. Harvey 9/02/2012)

"Thank you for the swift replacement of this.  Replacement safely received.  Good service, thank you." (D. Lord 14/12/2011)

"Thank you for the fast delivery. I think, that it is very good service and I like the way your web-shop is made and there are no padi-cmas gear all over the place, its almost DIR gear and it is very very easy to pick the stuff and I`m a GUE freak, so that suits me well. (M. Thinggaard 17/11/2011)

"Thank you, you are really very efficient." (H. Carlos 8/11/2011)

"Thank you. What a brilliant service!" (G. Suwinski  09/09/2011)

"Yet again perfect service. Thanks." (D. Hoyle 28/04/2011)

"Thank you very much for your professional handling." (N. Zanker 7/07/2010) 

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